Frequently Asked Questions
Everything you need to know about shopping with bigboi.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since bigboi specializes in contemporary fits, we recommend measuring a similar garment you already own and comparing it to our chart for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout if you need your fresh threads sooner.
Do you ship internationally?
Yes, bigboi ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How should I care for my bigboi apparel?
To maintain the quality of the fabric and print, we recommend machine washing cold with like colors and hanging to dry. Avoid ironing directly on any graphic prints.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.